{"id":396874,"date":"2024-06-13T17:29:58","date_gmt":"2024-06-13T14:29:58","guid":{"rendered":"https:\/\/accacia.ro\/?page_id=396874"},"modified":"2025-01-10T12:23:02","modified_gmt":"2025-01-10T10:23:02","slug":"politica-retur","status":"publish","type":"page","link":"https:\/\/accacia.ro\/en\/politica-retur\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"396874\" class=\"elementor elementor-396874\">\n\t\t\t\t<div class=\"elementor-element elementor-element-423feb81 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"423feb81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-507d91e elementor-widget elementor-widget-heading\" data-id=\"507d91e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica de Retur<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a4e131a elementor-widget elementor-widget-text-editor\" data-id=\"4a4e131a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Dreptul de Retragere<\/h3>\n<p>Conform legisla\u021biei UE, ave\u021bi dreptul de a v\u0103 retrage din contract, f\u0103r\u0103 a preciza motivele, \u00een termen de 14 zile calendaristice de la data la care dumneavoastr\u0103 sau o persoan\u0103 desemnat\u0103 de dumneavoastr\u0103 intr\u0103 \u00een posesia fizic\u0103 a produselor. Produsul NU trebuie sa fie folosit.<\/p>\n<h3>Procedura de Returnare<\/h3>\n<p>Pentru a v\u0103 exercita dreptul de retragere, trebuie s\u0103 ne informa\u021bi cu privire la decizia dumneavoastr\u0103 de a v\u0103 retrage din acest contract printr-o declara\u021bie neechivoc\u0103. Pute\u021bi face acest lucru prin:<\/p>\n<ul>\n<li>Trimiterea unui email la: <a href=\"mailto:office@accacia.ro\">office@accacia.ro<\/a><\/li>\n<\/ul>\n<h3>Condi\u021bii pentru Returnarea Produselor<\/h3>\n<ul>\n<li>Produsele trebuie returnate \u00een aceea\u0219i stare \u00een care au fost livrate, \u00eempreun\u0103 cu toate accesoriile, etichetele \u0219i ambalajele originale.<\/li>\n<li>Produsele nu trebuie s\u0103 prezinte semne de uzur\u0103 sau deteriorare.<\/li>\n<\/ul>\n<h3>Costurile Return\u0103rii<\/h3>\n<p>Costurile directe aferente return\u0103rii produselor vor fi suportate de c\u0103tre client. \u00cen cazul \u00een care produsul returnat este defect sau nu corespunde descrierii de pe site-ul nostru, costurile de returnare vor fi suportate de noi.<\/p>\n<h3>Rambursarea Contravalorii<\/h3>\n<p>Dup\u0103 primirea \u0219i inspectarea produselor returnate, v\u0103 vom rambursa toate pl\u0103\u021bile primite, inclusiv costurile de livrare ini\u021biale (cu excep\u021bia costurilor suplimentare determinate de alegerea de c\u0103tre dumneavoastr\u0103 a unui alt tip de livrare dec\u00e2t livrarea standard oferit\u0103 de noi), f\u0103r\u0103 \u00eent\u00e2rzieri nejustificate \u0219i, \u00een orice caz, nu mai t\u00e2rziu de 14 zile de la data la care suntem informa\u021bi de decizia dumneavoastr\u0103 de a v\u0103 retrage din acest contract. Vom efectua aceast\u0103 rambursare folosind aceea\u0219i modalitate de plat\u0103 folosit\u0103 de dumneavoastr\u0103 pentru tranzac\u021bia ini\u021bial\u0103, cu excep\u021bia cazului \u00een care a\u021bi convenit altfel.<\/p>\n<h3>Excep\u021bii de la Dreptul de Retragere<\/h3>\n<p>Dreptul de retragere nu se aplic\u0103 \u00een cazul urm\u0103toarelor produse:<\/p>\n<ul>\n<li>Produse sigilate care nu pot fi returnate din motive de protec\u021bie a s\u0103n\u0103t\u0103\u021bii sau din motive de igien\u0103 \u0219i care au fost desigilate de dumneavoastr\u0103.<\/li>\n<li>Produse care sunt, dup\u0103 livrare, inseparabil amestecate cu alte elemente.<\/li>\n<li>Produse personalizate conform specifica\u021biilor dumneavoastr\u0103.<\/li>\n<\/ul>\n<h3>Contact<\/h3>\n<p>Pentru orice \u00eentreb\u0103ri sau clarific\u0103ri suplimentare, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi:<\/p>\n<ul>\n<li>Telefon: <a href=\"tel:+40744658893\">0744.65.88.93<\/a><\/li>\n<li>E-mail: <a href=\"mailto:office@accacia.ro\">office@accacia.ro<\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politica de Retur Dreptul de Retragere Conform legisla\u021biei UE, ave\u021bi dreptul de a v\u0103 retrage din contract, f\u0103r\u0103 a preciza motivele, \u00een termen de 14 zile calendaristice de la data la care dumneavoastr\u0103 sau o persoan\u0103 desemnat\u0103 de dumneavoastr\u0103 intr\u0103 \u00een posesia fizic\u0103 a produselor. Produsul NU trebuie sa fie folosit. Procedura de Returnare Pentru<\/p>","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-396874","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/accacia.ro\/en\/wp-json\/wp\/v2\/pages\/396874","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/accacia.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/accacia.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/accacia.ro\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/accacia.ro\/en\/wp-json\/wp\/v2\/comments?post=396874"}],"version-history":[{"count":4,"href":"https:\/\/accacia.ro\/en\/wp-json\/wp\/v2\/pages\/396874\/revisions"}],"predecessor-version":[{"id":397238,"href":"https:\/\/accacia.ro\/en\/wp-json\/wp\/v2\/pages\/396874\/revisions\/397238"}],"wp:attachment":[{"href":"https:\/\/accacia.ro\/en\/wp-json\/wp\/v2\/media?parent=396874"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}